Office of Small Failures / The Priority DeskCase File 009 / Under investigation
Commercial prioritisation desk

The Priority Desk

What is this ticket worth — and should we do it?

Use fictional or approved non-confidential figures. This public tool and its plaintext exports are not a secure employer workspace. Entered data stays in this browser session; this page adds no analytics or external model calls.

1. Scope the change

Start small
Use the genuinely eligible untreated cohort, not automatically all traffic.
Optional scope filters + eligible-share calculator
If both are entered, eligible cohort = total × share. The share is applied once.
Choose a scope type and enter an eligible cohort. Sitewide never means “all traffic” by default.

2. Obligation gate

Before ranking
Choose the ticket situation.

3. Choose the value mechanism

No default uplift

4. Enter only what this model needs

Conditional arithmetic
Choose a value mechanism first.
Evidence and delivery details

Sprint comparison board

No magic ranking score
Unknown monetary values stay visible. They are not £0 and do not automatically sort to the bottom.
TicketStatusWorking valueCost / daysDecision

Four-ticket teaching case

Illustrative only

January–December 2027 acquisition cohorts. Release 1 March. £120 is first-policy contribution, not premium. Nine engineering days are available.

A / Mobile script performance

6 engineering days. Working calculation eventually shows £5,760 contribution against £4,800 resource cost — but the uplift is not yet earned by evidence.

B / Product-page rendering

6 engineering days. Diagnosed acquisition mechanism. Working case: 2,000 net visits → 20 policies → £2,400 contribution against £7,200 cost.

C / Quote-step hydration

3 engineering days. Confirmed essential journey repair. Working case: 45 extra policies → £5,400 contribution against £2,400 cost.

D / Shared framework rewrite

20 engineering days. Effect unknown. Hurdle +0.15 percentage points. Overlap unresolved.

Interaction 1 — provisional choice

Review without rewriting history

Frozen original
No frozen decision yet. Freeze a ticket from the desk first.
Observed change is not automatically the effect caused by this ticket.

Learn the maths

The Priority Desk works from incremental business outcomes. It does not turn issue counts, rankings, milliseconds or a generic “confidence” percentage into money.

Percentage points are not relative percentages

10.0% → 10.1% is a +0.10 percentage-point change and a +1% relative change. The journey model uses the absolute rate change.

Journey improvement

Outcomes = eligible exposure × absolute rate change × downstream conversion − adverse outcomes. Contribution = outcomes × contribution per outcome. Resource net = contribution − full resource cost.

Acquisition

Outcomes = net additional qualified visits × marginal conversion. If you bridge clicks to visits, compare with-change and without-change clicks, apply visits-per-click, then subtract displacement.

Failure recovery

Outcomes = eligible journeys × defect fraction × repaired fraction × outcome-probability gap. A break-even repaired fraction above 100% means the model cannot cover cost on those inputs.

Cash is not contribution is not capacity

Contribution gained, incremental cash spend and salaried capacity released are different viewpoints. Released time is not automatically cash saved.

A measured baseline describes an input. It does not validate an intervention effect. A conditional scenario means the arithmetic follows from assumptions. A measured effect needs a defensible retrospective design.

Commercial Jira ticket valuation without fake precision

The Priority Desk helps an in-house practitioner move through scope → value → challenge → choose → review. It accepts page-level, template, journey, sitewide and operational work, but only produces money when the entered mechanism and evidence support it.

Why some tickets should not get a pound value

Essential work can deserve capacity without a monetary forecast. Enabling or diagnostic work may need a cost cap and stop/continue condition. Where the effect is unsupported, the correct result is “benefit unknown”, a break-even hurdle, or a request for evidence — not an invented uplift.

How sprint comparison works

The comparison board keeps evidence status, working value, cost, engineering days and obligation status together. It checks capacity rather than multiplying money by a confidence score.

Privacy

The tool is static and client-side. It has no Jira connection, backend, external model call or analytics on this route. Manual entry is the primary route; exported JSON can be restored locally in the browser.